I mentioned earlier that I had emailed the Argos Customer Service team to ask how many pens they produce each year. I just received a very helpful reply from someone called Adrian Hughes who writes:
Dear Mr Ward,
Thank you for your e-mail regarding your enquiry.
I am sorry but we do not have access to the information you require and will be unable to obtain this for you.
Should you require any further assistance please do not hesitate to contact us at email@example.com or call us on 0845 640 2020.
Argos Direct E-Commerce Customer Service Team.
For your reference the above reply is in reference to your earlier email ARG5040522X